Every customer
conversation,
understood.
Customers message you on WhatsApp, Instagram, email, and half a dozen other places — and expect an answer in minutes. Ariium reads every conversation, answers what it's sure of, and pulls your team in the moment it isn't. No more missed messages. No more guessing what's already been answered.
See Ariium answer real customer questions, or book a call with our team.
One inbox for every channel your customers use
How it works
Every missed WhatsApp message is a customer who found someone else. Connect your channels, teach Ariium your business, and stop losing them.
Connect every channel
Stop juggling nine apps to answer one customer. Every channel, one inbox — nothing falls through.
Build your Business Brain
Your best agent knows the answers by heart. Now your AI does too — pulled only from what you've approved, never improvised.
Automate with judgment
AI that knows what it doesn't know. It answers the routine instantly and hands off billing, claims, and anything sensitive — before it becomes a complaint.
Your team is always in charge
You decide what the AI can say on its own, what needs a human's okay first, and when your team steps in. Nothing happens in a black box.
Draft-only by default
Every category starts with a human approving each reply before it sends.
Approval before sending
One click to send, edit, or discard — nothing goes out unreviewed until you say so.
Hands over with a full briefing
When it escalates, your team gets the whole story, not just the last message.
A pause switch that always works
One control moves the whole workspace back to draft-only, instantly.
A full history of every decision
What the AI said, why, and what it used to say it — logged and searchable.
Everything a shared inbox needs, built for AI-first support
The Business Brain
Upload your documents, paste your policies, or point it at your website. Ariium only ever answers from what your team has approved.
One shared inbox
Every channel in one place. Your team never has to open WhatsApp, Instagram or an email client again.
Reports you can trust
Resolution rate, escalation reasons and cost per conversation — every number links back to the real conversations behind it.
Private information stays private
Before Ariium shares anything sensitive, it confirms who it's talking to — a name plus one more identifier, and a one-time code for anything that matters. No code is ever sent to a detail a customer just typed in.
Sensitive info and account changes allowed
Simple pricing, one meter
Priced in US dollars. You can pay with Naira or Dollar cards; Naira payments are converted at the day's rate.
What counts as one AI conversation? One customer issue where the AI wrote at least one reply — counted once, however many messages it takes. See the FAQ
Pick a plan and start straight away, or watch the demo first.
Lite
$59
/month
- 250 AI conversations a month
- Up to 3 AI replies per conversation
- Extra conversations $0.07 each
- All channels: WhatsApp, Instagram, Messenger, email and website chat
- Unlimited agent seats
- Email support
Starter
$129
/month
- 1,000 AI conversations a month
- Up to 3 AI replies per conversation
- Extra conversations $0.07 each
- All channels: WhatsApp, Instagram, Messenger, email and website chat
- Unlimited agent seats
- Email support
Growth
$299
/month
- 2,500 AI conversations a month
- Up to 5 AI replies per conversation
- Extra conversations $0.09 each
- All channels: WhatsApp, Instagram, Messenger, email and website chat
- Unlimited agent seats
- Email and chat support
Scale
$499
/month
- 5,000 AI conversations a month
- Up to 5 AI replies per conversation
- Extra conversations $0.09 each
- All channels: WhatsApp, Instagram, Messenger, email and website chat
- Unlimited agent seats
- Priority support and onboarding
Enterprise
Contact us
quoted per business
- Over 5,000 conversations
- Custom AI replies
- Dedicated manager
- SLA
Seats only
$20 per seat
per month
- 5-seat minimum
- Shared inbox across all channels
- Performance analytics
- No AI
Every AI plan includes: Business Brain, Approval before sending, Handover with a full briefing, Customer verification, Reports.
Frequently asked questions
What counts as one AI conversation?
One customer issue, from the first message until it's resolved, escalated or closed, where the AI wrote at least one reply. It counts once, whatever the channel and however many messages it takes.
How many AI replies does a conversation get?
Up to 3 on Lite and Starter, and up to 5 on Growth and Scale. After that, the conversation goes to your team with a full briefing, so nobody repeats themselves.
Is there a limit on seats or channels?
No. Every AI plan includes unlimited agent seats and all channels: WhatsApp, Instagram, Messenger, email and website chat.
Can I pay in Naira?
Yes. Prices are shown in US dollars; Naira cards and bank transfer are charged in Naira at the day's rate, shown before you pay.
Does the AI ever pretend to be human?
No. Customers are told upfront that they're talking to an assistant, in a friendly line you can edit.
What happens when the AI doesn't know the answer?
It says so and hands over to your team with everything they need — it never guesses.
How long does set-up take?
About 30 minutes for a working, tested workspace — most of that is teaching Ariium your business.
Every unanswered message is a customer deciding whether to wait or walk.
Bring your channels, your team, and your knowledge into one place — and stop losing them.
Watch demo